Refund policy

Refund policy

Your money is 100% safe with us. Refunds are issued when

  • If we are unable to deliver the ordered product(s)

  • If we are unable to provide replacement

  • After return, if you want your money back

  • If a different product is delivered to you

  • If you change your mind and can cancel booking before the Products is already shipped

  • If you don’t want a replacement

If you pay us by card, then we will request a refund in the bank, which will take 3-5 working days.

Most refunds are fully refunded 10–15 days after we receive the return package.

(Credit card payment return may take longer, depending on Commercial banks.)

If you pay us by any mobile wallet (i.e., bKash, Rocket, Upay, Ok Wallet), then your money will be refunded to the same account within 5-7 working days.

For Refund, please follow these steps:

  • Provide us with Order ID details and an e-mail address on: support@happybutic.com

  • We will confirm the refund request and inform you about the process.

Please note that if we send you faulty products, we will bear the delivery charge and transaction cost for your credit card.